| Name | Department | Phone |
| Battle, Erin | Police | (910) 862-3125 |
| Bledsoe, Hugh | Public Services | (910) 862-2035 |
| Bryant, Matt | Fire | (910) 862-4586 |
| Cheshire, Dewayne | Police | (910) 862-3125 |
| Dennison, Terri | Marketing Director | (910) 862-2066 |
| Edwards, Don | Utilities | (910) 862-2035 |
| Faulk, James | Streets | (910) 862-2035 |
| Faircloth, Delana | Public Services | (910) 862-2035 |
| Freeman, Hollis | Fire | (910) 862-4586 |
| Hester, Juanita | Administration | (910) 862-2066 |
| Holland, Connie | Finance & Human Resources | (910) 862-3979 |
| Hopkins, George | Streets | (910) 862-2035 |
| Lanier, Sherry | Utilities | (910) 862-2035 |
| McMichael, Mark | Police | (910) 862-3125 |
| Morris, Jerry | Utilities | (910) 862-2035 |
| Munoz, Pascual | Streets | (910) 862-2035 |
| Norris, Anthony | Fire | (910) 862-4586 |
| Parks, Dave | Fire | (910) 862-4586 |
| Parrish, Tony | Police | (910) 862-3125 |
| Penny, Sharon | Finance Director | (910) 862-2066 |
| Powell, Julius | Streets | (910) 862-2035 |
| Priest, Tracy | Public Services | (910) 862-2035 |
| Rideout, Dane | Administration | (910) 862-2066 |
| Robinson, Beverly | Administration | (910) 862-2066 |
| Sholar, Chad | Fire | (910) 862-4586 |
| Smith, Keith | Streets | (910) 862-2035 |
| Smith, Ricky | Utilities | (910) 862-2035 |
| Stephens, Brian | Wastewater Treatment Plant | (910) 862-2035 |
| Sykes, Jerimey | Utilities | (910) 862-2035 |
| Tatum, Timothy | Fire | (910) 862-4586 |
| Valentine, Brenda | Finance | (910) 862-3979 |
| Planning & Zoning | (910) 862-2066 | |
| West, Roy "Nick" | Fire | (910) 862-4586 |